Rahi Systems provides its customers with a direct value addition for their purchases by providing extensive Support & RMA coverage for all the products.
The Problem
Customers today have to deal with RMA and Support procedures from variety of manufacturers and have to deal with issues such as
- Long wait times before the support call is answered
- Multiple levels of calls on support
- Transition of support call from one level to next
- Lack of follow up from manufacturers causing equipment warranty to lapse
Rahi Solution
Our goal behind this support value add is to help our customers
- Save valuable time in opening / tracking support tickets with Manufacturers
- Ensure that you do get a repaired or replacement unit from your RMA
- Help resolve your issue immediately with the stock we have available on hand
- Save your $$$ in getting a replacement unit instead of a buying a new one
Open a Support Ticket
Login to our Customer Self Service E-support Portal.
Call us
US: +1 510 651 2205
Cananda: 855-RAHI-SYS
Japan: +81 3 5738 1339
Singapore: +65 31590620
India: +91 959 580 7244
Shanghai (China): +86 21 5175 8085
Ireland: +00 353 61 633245
Netherlands: +31 204067570
Shenzhen (China): +86 0755 22674387
Taiwan: +886 255924009
Germany: +49 160 6111016
Turkey: +90 543 3870574
Manufacturer Support Detail
Once the above information is received an email will be sent to you with a case number.